Great service takes time.
Every day, we work to ensure that the country's premium products arrive in your kitchen in top condition.
To continue providing this level of quality and service in a sustainable manner, we are making a significant change to our ordering process. We ask that you place your order as early as possible. This will give our team enough time to plan everything properly, source the right products and materials, and carefully prepare your order
This small change makes a big difference.
Here's how ordering early helps us:
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With more time to plan, our purchasing team can select the right varieties, origins, sizes, and qualities for your order. Placing early orders for fresh produce allows us to make selections based on quality, freshness, and availability, rather than having to make last-minute decisions. This results in a better product in your kitchen.
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When orders arrive earlier, our warehouse team can pick, check, and prepare them in a more organized manner. This reduces the risk of missing items, incorrect quantities, or last-minute changes, ensuring that your kitchen receives exactly what you ordered.
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Placing orders in advance makes our workflow more predictable, allowing our team to maintain reasonable working hours, take adequate breaks, and avoid unnecessary night shifts. A healthier, better-rested team also has more time and energy to focus on what really matters: providing you with the personalized service you’ve come to expect from us.
We appreciate the trust you have placed in us and ask for your cooperation in making this new way of working a success.
Plan ahead. We'll take care of the rest.